Steps to renting a property

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Tenancy agreement

Check your tenancy agreement thoroughly before you sign it. It tells you all the important things about your tenancy. From how much rent you owe and when it should be paid, to whether you can sublet, smoke indoors or keep pets.

What should be in the tenancy agreement?

Step 1

Which cost to pay?

Following the Tenant Fees Act 2019, agents are now prohibited from charging admin, referencing, Right to Rent checks, pet fees, check-out process, renewal/exit fees, gardening services and third-party fees. Tenants can still be charged for changes to the tenancy, default fees and lost keys/locks/security fobs.

See the full list here

Step 2

Tenancy protection

Your landlord must put your tenancy deposit in a government-approved tenancy deposit scheme within 30 days of receiving it. You should get your deposit back at the end of a tenancy if you meet the terms of your agreement, cause no damage to the property, and pay your rent and bills.

Learn more

Step 3

Know your rights...

As a renter, you have a right to know who your landlord is, and live in a property that's safe and in good condition. You should also be protected from unfair rents, charges and eviction. Equally, you have the right to see the Energy Performance Certificate of the property. When it comes to access and inspections, your landlord must give you 24 hours’ notice.

5 things to know about renting

Step 4

...And your responsibilities

You have the responsibility to keep the home in good condition by reporting repairs as soon as possible. What’s more, you must pay the agreed rent, even if you’re having a dispute with your landlord. You must repair or cover the costs of any damage caused by you. If you do not meet your responsibilities, your landlord can start legal action to evict you.

What are my responsibilities?

Step 5

Get permission for changes

If you are looking to improve or redecorate your rental home, you must seek permission first. In many cases, it will be allowed if you ask, but in some cases it might not. You should never just assume.

Step 6