Steps to letting your property

call us on 033 3321 4093 once you’re ready

Property rental valuation

Once we’ve viewed your property we’ll then provide you with an accurate valuation on the rent you can expect to achieve. As soon as we are instructed to market your property we’ll then commission professional photographs and prepare property details for marketing.

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Step 1

Marketing and viewings

We actively market your property through the online property portals and in our window displays, as well as through email alerts, on social media channels and with calls to our registered applicants looking to rent in your area. We accompany prospective tenants on viewings.

Step 2

Reference checks

Once a rental offer is made and you have accepted it, we will organise professional reference checks on your new tenants through market leader Homelet's online system. The referencing process covers contracts of employment, contract length and salary, previous landlord references, credit checks, CCJ checks and Right to Rent eligibility.

Step 3

Moving and tenant deposits

An agreement is drawn up for signature by your new tenants outlining the terms of the occupancy including the agreed rent; we then collect moving in payments. To ensure you meet your landlord obligations under current legislation, tenants’ deposits are held in one of the government deposit schemes.

Step 4

Inventory and check in

Where instructed by Landlords we will prepare both pre and post occupancy inventories with information on the property. This is particularly important so you, your agency and tenants all have a detailed account of how the property looked before the tenancy started and when it comes to the end of the tenancy - the time when the return of deposits are discussed.

Step 5

Move in

Prior to new tenants moving in, our lettings consultant will visit the property to check smoke alarms installed and the home is cleaned between the tenancies. On the move in day the keys, available for tenants from the local branch office, are then signed for.

Step 6

Property Management

Landlords on our Fully Managed service will have a dedicated Relationship Manager who oversees the management of the property, dealing with any complex issues that may arise. During the course of the tenancy, we organise inspections every four months and comprehensive reports are prepared for landlords to review.

Meet the Property Management team

Step 7

Tenancy renewals

When it comes to that all important time for your tenant to renew their tenancy we’ll let you know, making recommendations on the rental to reflect market changes, and agree on renewal rates in advance of the tenancy termination. Our average tenancies over the past three years have been for 18 months, demonstrating how satisfied tenants are with our levels of service.

Building a successful landlord/tenant relationship

Step 8